Effective Date: 8th July 2024

ForeFada ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect from users of our mobile application ("App"), how we use that information, and the steps we take to protect it.

Information We Collect

We collect two types of information from users:

• Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, and profile picture. You may provide this information to us when you create an account, request a service, or contact customer support.
• Non-Personal Information: This includes information that cannot be used to identify you directly, such as your device type, operating system, IP address, browsing activity within the App, and location data (with your consent). We may collect this information automatically when you use the App.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve the App and our services.
• To connect you with artisans who can provide the services you request.
• To process your payments and send you invoices.
• To communicate with you about your account, including sending you service notifications and updates.
• To personalize your experience with the App, such as by recommending artisans based on your location and past requests.
• To analyze how users interact with the App to improve its functionality.
• To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• With artisans who provide services through the App.
• With service providers who help us operate the App, such as payment processors and data storage providers.
• With law enforcement or other government agencies if required by law.
• With your consent.

We will never sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Your Choices

You have choices regarding your information:

• You can access and update your personal information through your account settings.
• You can opt out of receiving marketing communications from us.
• You can request that we delete your personal information.

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hello@forefada.com